At Tropical Temptations, we are dedicated to ensuring you enjoy your new purchases. However, due to the nature of our products, our policy differs from other retailers. Please take a moment to review our policy before making a purchase.
All Sales Are Final: Due to hygiene standards and the intimate nature of some of our products, we do not offer exchanges, returns, or refunds on any items.
Faulty Items:
While we strive for excellence, occasional errors may occur. If you receive a faulty or incorrect item, please contact our customer service team at tropicaltemptationsja@gmail.com within 48 hours of receipt. We will promptly address the issue and provide a resolution.
Exclusions:
This policy does not affect your statutory rights and does not apply to items that are damaged as a result of normal wear and tear.
Customer Service:
We understand that shopping online can sometimes be challenging. If you have any questions about sizing or other concerns, feel free to reach out to us at tropicaltemptationsja@gmail.com. Our team is always ready to assist in helping you find your perfect items.
We appreciate your understanding and cooperation with this policy, which ensures that all customers can shop with confidence, knowing they are receiving new, high-quality products.
Thank you for choosing Tropical Temptations. Here’s to endless tropical moments and unforgettable experiences!